SAMPLE DATA — demo reviews for illustration only. No real reviews, businesses, or performance figures.
SAMPLE DATA — demo reviews for illustration only. No real reviews, businesses, or performance figures.
Reviews gained
6
+2 vs prior week
Average rating
4.6 ★
+0.1 vs prior month
Avg. response time
3.4h
-1.2h vs prior week
Pending drafts
2
Awaiting owner approval
Top themes this week
Dana W.
★★★★★pendingSummit Roofing Co. (SAMPLE) · 2026-10-14
Crew showed up on time, replaced our roof in two days, and cleaned up everything. The office kept us updated the whole way through.
AI-DRAFTED REPLY — awaiting your approval
Thank you, Dana! We're glad the crew delivered on time and left the yard spotless — that's the Summit standard. We appreciate you trusting us with your roof.
Marcus T.
★★☆☆☆pendingSummit Roofing Co. (SAMPLE) · 2026-10-13
Roof looks fine but nobody called me back about the gutter question, and the dumpster sat in my driveway an extra day.
AI-DRAFTED REPLY — awaiting your approval
Marcus, thank you for flagging this — you deserved a callback on the gutters and a faster dumpster pickup, and we fell short. We'd like to make it right: our office will reach out today to close the loop.
Priya S.
★★★★★postedSummit Roofing Co. (SAMPLE) · 2026-10-11 · Reply posted 2026-10-11
Got three quotes. Summit wasn't the cheapest but the most thorough, and the final invoice matched the estimate exactly.
AI-DRAFTED REPLY — awaiting your approval
Priya, thank you for the kind words — matching the estimate to the final invoice is something we take seriously. We're grateful you chose Summit.
Tom H.
★☆☆☆☆approvedSummit Roofing Co. (SAMPLE) · 2026-10-10
They said they'd come Tuesday and nobody showed. No call, no explanation.
AI-DRAFTED REPLY — awaiting your approval
Tom, we're sorry — missing Tuesday with no call is not acceptable, and we owe you an explanation. Our scheduler will contact you today to reschedule at a time that works for you.
Elena R.
★★★★☆postedSummit Roofing Co. (SAMPLE) · 2026-10-08 · Reply posted 2026-10-08
Good work overall. One small flashing detail needed a second visit, but they came back and fixed it without arguing.
AI-DRAFTED REPLY — awaiting your approval
Elena, thanks for your patience on the flashing detail — we're glad we could make it right on the return visit. Appreciate you giving us the chance to fix it.
Jake L.
★★★★★declinedSummit Roofing Co. (SAMPLE) · 2026-10-06
Storm damage claim was a headache and these folks handled the insurance paperwork with me start to finish.
AI-DRAFTED REPLY — awaiting your approval
Jake, thank you — storm claims are stressful enough without paperwork battles, and we're glad we could carry that part for you. Thanks for trusting Summit.